We communicate with people in a wide variety of ways such as text, instant message applications and email. How we communicate in each one is slightly different and also varies based on whether it is for business or personal, and how informal or formal we ought to be. With email etiquette being a vital tool for communication in both our business and personal lives, it is important to use this method of communication as the powerful tool it is — without creating confusion.
These are a few help tips to keep your email conversations professional.
Subject – The subject of your email should be relevant to your message, clear and concise. Write your message first and then type a subject to match the body copy. If you find the subject not matching the message. Change the subject, even if you are replying.
Body Copy – Messages should contain full sentences with appropriate punctuation where needed. Use full words instead of abbreviations. Keep the message short and to the point while also avoiding one-liners like “Thanks”.
Proof Read – Re-read your message a few times as well as aloud to make sure it reads as you intended. At times it might also be helpful to have someone else proof read your email.
Angry Email – If you find yourself typing an emotionally charged email. It is best to step away from the computer. Take a few minutes to calm yourself down and come back to the email with a clear head.
Reply All – Your audience of your message is just as important as the message itself. Sending an email to relevant people is just as sending a good message.
Sensitive or Important Emails – Consider leaving the recipients off of the email until you have finished your message and have proof read it several times. This avoids accidentally sending an email before you are finished.
Crafting effective email marketing for your business!
The level of professionalism and courtesy you put forth in your email etiquette communications should always be impeccable. Remember, your email is a reflection of you, and every email you send builds, or wrecks from your reputation. If your e-mail is scattered, disorganized and filled with mistakes, the recipient will likely think of you as a scattered, careless and disorganized person. Other people's opinions matter and in the professional world, their perception of you will be critical to your success.
—Brian Cupp, IT Lead Technician - MITTERA
